Ekam IAS Academy values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, app, and services.  

Information We Collect:

  • Personal Information: When you register for our services, we may collect your name, contact details (phone number, email, address), educational background, and other relevant information necessary for providing our coaching services.
  • Usage Data: We collect information about how you use our website and app, including your browsing activity, the pages you visit, and the resources you access.
  • Device Information: We may collect information about your device, such as the device type, operating system, and unique device identifiers.  
  • Payment Information: When you make payments for our services, we collect necessary billing information, although we may use third-party payment processors to securely handle these transactions.

How We Use Your Information:

  • Providing Services: We use your personal information to deliver the coaching services you have enrolled in, including providing access to study materials, conducting online classes, and communicating important updates.
  • Account Management: We use your information to manage your account, process payments, and provide customer support.
  • Communication: We may use your contact information to send you newsletters, promotional materials, and updates about our courses and services, unless you have opted out of receiving such communications.
  • Improving Our Services: We analyze usage data to understand how users interact with our platform and to improve our website, app, and services.
  • Personalization: We may personalize your learning experience by recommending relevant content and features based on your usage patterns and preferences.
  • Legal Compliance: We may disclose your information when required by law or in response to a valid legal request.

Data Security:  

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include data encryption, secure servers, and regular security audits. However, please understand that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

Sharing Your Information:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and email marketing platforms. These providers are contractually obligated to protect your information.  
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.  
  • Legal Requirements: We may disclose your information if required by law, court order, or other legal process.  
  • Aggregate and Anonymized Data: We may share aggregate or anonymized data that does not personally identify you with third parties for research, analytics, or marketing purposes.  

Your Rights:

  • Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.  
  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us.  
  • Data Deletion: You may request the deletion of your personal information, subject to certain legal and contractual obligations.
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.  

Cookies and Tracking Technologies:

Our website and app may use cookies and other tracking technologies to enhance your user experience, personalize content, and analyze website traffic. You can control the use of cookies through your browser settings.  

Links to Other Websites:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.  

Children’s Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.  

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate communication channels. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.  

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:  

Ekam IAS Academy

By using our services, you signify your acceptance of this Privacy Policy. We encourage you to review this policy periodically for any updates.